Shipping Policy
Last Updated: June 2026
Order Processing
- Orders are processed within 1 business day of receiving payment.
- Orders placed on weekends or Bank Holidays will be processed on the next working day.
- During peak periods, processing times may be extended slightly.
UK Shipping Rates
|
Delivery Service
|
Delivery Time
|
Cost
|
|---|---|---|
|
Royal Mail Tracked 48
|
2–3 Working Days
|
£2.99
|
|
Royal Mail Tracked 24
|
1–2 Working Days
|
£5.99
|
|
Free Standard Delivery
|
Orders £50
|
FREE
|
Physical Products
All physical products are dispatched within 24 hours (excluding weekends and Bank Holidays) using Royal Mail tracked services.
A tracking number will be emailed once your order has been shipped.
Digital Products
Digital products, online training materials, downloads, course access details, and booking confirmations are delivered electronically via email or text message.
No shipping charges apply to digital products.
Delivery Areas
We currently deliver within the United Kingdom only.
International shipping is not currently available.
Incorrect Addresses
Customers are responsible for providing accurate delivery information.
If an order is returned due to an incorrect address, additional postage charges may apply before the item can be resent.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the packaging and product.
We will arrange a replacement, exchange, or refund where appropriate.
Contact Information
Driver Training Ltd
84 Tranter Avenue
Telford, TF2 7FH
United Kingdom
84 Tranter Avenue
Telford, TF2 7FH
United Kingdom